ONLINE TERMS AND CONDITIONS BETWEEN VANDA VARGA TRAINING AND YOU (TRAINEE, PARTICIPANT, CLIENT, CONSUMER)
These terms and conditions form the basis on which you can visit us and our website. Please read them carefully as they contain important information. By ticking the box on the website, you agree to all the following terms and conditions.
General terms and conditions
This site is owned and operated by Vanda Varga. If you have any queries about these terms and conditions or if you have any comments or complaints on or about our website, you can contact us at info@vandavarga.co.uk or +447450793880
1. The contract between us
We must receive payment of the whole of the price for the services that you order before your order can be accepted. Payment of the price for the services represents an offer on your part to purchase the services, which will be accepted by us only when a confirmation of acceptance is sent by us. Only at this point is a legally binding contract created between us.
2. Acknowledgement of your order
To enable us to process your order, you will need to provide us with your e-mail address and phone number. We will notify you by e-mail as soon as possible to confirm receipt of your order and to confirm details. For the avoidance of doubt, this correspondence does not constitute a contract between us. You will only be contacted via your phone number if we are in doubt that you have received our email communications.
3. Ownership of rights
All rights, including copyright, in this website are owned by or licensed to Vanda VArga and Vanda Varga Training. Any use of this website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use, is prohibited without our permission. You may not modify, distribute or repost anything on this website for any purpose.
4. Accuracy of content
We have taken care in the preparation of the content of this website, in particular to ensure that prices quoted are correct at the time of publishing and that all services have been described accurately.
5. Damage to your computer
We try to ensure that this website is free from viruses or defects. However, we cannot guarantee that your use of this website or any websites accessible through it will not cause damage to your computer. It is your responsibility to ensure that the right equipment is available to use the website. Except in the case of negligence on our part, we will not be liable to any person for any loss or damage which may arise to computer equipment as a result of using this website.
6. Availability
The services will be provided within an agreed timescale, and time is not of the essence of the contract.
7. Ordering errors
You are able to correct errors on your order up to the point on which you click on “submit” during the ordering process.
8. Price
The prices payable for services that you order are as set out on our website. All prices are inclusive of VAT at the current rates and are correct at the time of entering information.
9. Payment terms
We will take payment upon receipt of your order from your credit or debit card. We accept no liability if our services are delayed because you did not give us the correct payment details. If it is not possible to obtain full payment for the services from you, then we can refuse to process your order and/or suspend any further services. This does not affect any other rights we may have.
10. Cancellation/refund policy
10.1 Whilst we hope that you will be happy to make full use of the service/training you purchased, should you wish to cancel your order, you can do so free of charge up to 48 hours prior to the workshop/course/ service you paid for, and get a full refund. To do so, please use the cancellation form provided at the end of these terms and conditions, or alternatively you can notify us by any other clear statement. If you wish not to attend but cancel your order within 48 hours from the start, all payments are payable and your payment will be credited towards another workshop/course, service of your choosing. If you decide not to attend the course/workshop/service and fail to inform the trainer/practitioner there will be no refunds issued and your payment will not be credited, unless the trainer/practitioner see fits otherwise.
10.2 If you require us to begin the services within the Cancellation period we require you to make an express request to do so. In such cases, your right to cancel continues until either the end of the Cancellation Period, or the completion of the services, whichever is the earlier. If you cancel during the Cancellation Period we may charge you for any services provided up until the point when we receive your cancellation notice, and will provide a partial and proportionate refund accordingly. Your right to cancel the services will no longer apply once the services have been fully performed.
11. Cancellation by us
11.1 We reserve the right not to process your order if:
11.1.1 We have insufficient staff or resources to deliver the services you have ordered;
11.1.2 We do not provide services to your area; or
11.1.3 One or more of the services you ordered was listed at an incorrect price due to a typographical error.
11.2 If we do not process your order for the above reasons, we will notify you by e-mail and will re-credit to your account any sum deducted by us from your credit/debit card as soon as possible, but in any event within 14 days.
11.3 The trainer/practitioner has the right to cancel the service/workshop/course at any time if number of attendees is not sufficient, if they cannot perform the services up to high standerds for health or other reasons. IF this is the case, you will be informed via email.
12. If there is a problem with the services
12.1 If you have any questions or complaints about the services please contact us. You can do so at info@vandavarga.co.uk or +447450793880
12.2 We are under a legal duty to supply services that are in conformity with this contract and in accordance with the Consumer Rights Act 2015 (the Act).
13. Liability
13.1 We are only responsible for losses that are a natural, foreseeable consequence of our breach of these terms and conditions. We do not accept liability if we are prevented or delayed from complying with our obligations set out in these terms and conditions by anything you (or anyone acting with your express or implied authority) does or fails to do, or is due to events which are beyond our reasonable control.
13.2 Furthermore, we do not accept liability for any losses related to any business of yours including but not limited to: lost data, lost profits, lost revenues or business interruption.
13.3 Notwithstanding the foregoing, nothing in these terms and conditions is intended to limit any rights you might have as a consumer under applicable local law or other statutory rights that may not be excluded nor in any way to exclude or limit our liability to you for any death or personal injury resulting from our negligence.
14. Notices
Unless otherwise expressly stated in these terms and conditions, all notices from you to us must be in writing and sent to our contact address at 20, Fort Fareham Road, Fareham, PO14 1DG, UK and all notices from us to you will be displayed on our website from time to time.
15. Changes to legal notices
We reserve the right to change these terms and conditions from time to time and you should look through them as often as possible.
16. Law, jurisdiction and language
This website, any content contained therein and any contract brought into being as a result of usage of this website are governed by and construed in accordance with English law. Parties to any such contract agree to submit to the exclusive jurisdiction of the courts of England and Wales. All contracts are concluded in English.
17. Invalidity
If any part of these terms and conditions is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of these conditions will not be affected.
18. How we may use your personal information/ images, videos taken in workshops, trainings.
We will only use your personal information/ images and videos you may appear in as set out in our privacy policy: https://vandavarga.co.uk/privacy-policy-gdpr-statement/
19. Third party rights
Nothing in this Agreement is intended to, nor shall it confer any rights on a third party.
20. Other important terms
Alternative dispute resolution is a process where an independent body considers the facts of a dispute and seeks to resolve it, without you having to go to court. If you are not happy with how we have handled any complaint, you may submit the dispute for online resolution to the European Commission Online Dispute Resolution platform.
Cancellation Form: Download here
(RTF format – opens in Word or OpenOffice, Google Docs, WordPad, etc.)